Communications and Problem Solving Training for
Long-Term Care Givers
Program Goals
Through this training, participants will:
- Know how important they are and how they make a difference in the lives of the people they work for and with.
- More deeply understand that what they say and how they say it affects the people around them, particularly the people they work for and with.
- Strengthen their current communication skills and learn new ones to help them be even more effective in interactions with others.
- Recognize differences in personal styles and how those differences can lead to assumptions and judgments about another person's behavior.
- Explain the importance of giving constructive feedback, guidelines for effective feedback and practicing the use of new communication skills.
- Use the skills they've enhanced for more effective and satisfying problem solving.
Three different training tracks to choose from!
8:30 a.m. - 11:00 a.m. Thursday, June 17th, Tuesday, June 22nd, and Thursday June 24th
2:00 p.m. -4:30 p.m. Thursday, June 17th, Tuesday, June 22nd, and Thursday June 24th
6:00 p.m. - 8:30 p.m. Thursday, June 17th, Tuesday, June 22nd, and Thursday June 24th
Sessions would be led by Maureen Sheahan and Cean Eppelheimer, PHI’s Midwest Training and Organizational Development Specialists. Because the sessions are designed to increase skills and involve practice and individual feedback, the ratio of instructors to participants is no greater than 1 – 7, or no more than 14 participants per session.
Please contact Julianne for more details and to save seats for your staff.
